You will be entitled to a full refund only if your application is rejected by the Australian Government. Once your application is submitted and you have received an approved ETA, you will not be able to cancel it. If the application has not yet been processed and you wish to cancel it, there will be a 14.00 USD fee applied to each application. This fee is issued by the Government. When you submit an application with us, it is agreed that we may start the document authorization processing immediately.
By using our services and/or website, you agree to fully indemnify and hold harmless www. including our employees, agents, and shareholders and waive the right to pursue litigation from issues that may arise as a result from the abuse or misuse of our website.
Contact Us to ask for a refund.
Refunds and cancellations will be processed within 48 hours of receiving the request.
Please include this information with your request:
- Reason for the refund request
- Your full name and Passport Number.
- The email you used for your purchase.
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